Exchange Policy

We at Cacao Bikini understand that choosing the right size and style online can be difficult. Plus, we want you to look and feel your best so you can be confident at the beach. That’s why at Cacao Bikini we give you the freedom to exchange! We will happily accept exchanges or issue a credit note if your bikini is faulty or you have ordered an incorrect size. If the bikini you desire is “out of stock” or "sold out" we will issue you with a credit note. However, we cannot guarantee that your exact size / style / colour combination will be restocked as our designs are made in limited numbers and are constantly refreshed.

***To be eligible for an exchange or credit note you must notify Cacao bikini via email at sales@cacaobikini.com within 7 days of receiving the bikini and it must be in its original, unworn condition with all tags and stickers. We will then issue you with an exchange form, which must be printed, completed and enclosed with the bikini you wish to exchange.

*Return Shipping Fees*

The cost of return shipping and handling will be the responsibility of the customer, including the returned shipping cost back to the customer, which will be charged at a fixed fee of $10 (Australia Wide) and $27 (International). Please ensure that your package is tracked via registered post, as Cacao Bikini does not accept responsibility for undelivered products or products lost in transit.


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